Privacy policy

At EYEAMCREATION, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

When you visit or shop at our store, we may collect the following types of information:

a) Personal Information You Provide

  • Name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment information (processed securely through third-party gateways)

b) Automatically Collected Information

When you browse our store, certain information is automatically collected, such as:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Time zone settings
  • Pages you visit and how you interact with our website

c) Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences
  • Enable secure checkout
  • Analyze site performance and improve user experience
  • Deliver relevant marketing or retargeting ads

You can disable cookies in your browser settings, but some features of the website may not function properly.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your order status, questions, or support requests
  • Send marketing emails (only if you opt-in)
  • Improve our website, products, and services
  • Prevent fraud, unauthorized transactions, and maintain security
  • Comply with legal or regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service Providers: Such as Shopify (our ecommerce platform), payment processors, and shipping carriers.
  • Analytics & Advertising Partners: Such as Google Analytics, Facebook Pixel, or similar tools to measure performance and deliver relevant ads.
  • Legal Obligations: If required by law, court order, or government request.

All third-party providers we work with are required to protect your information and use it only for the services they provide.

4. Data Retention

  • We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
  • Shopify automatically stores transaction records for accounting, tax, and legal purposes.

5. Your Rights

Depending on your location, you may have certain privacy rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correct: You may update or correct inaccurate information.
  • Right to Delete: You may request deletion of your personal data (subject to legal and contractual obligations).
  • Right to Opt-Out of Marketing: You can unsubscribe from marketing emails at any time.
  • GDPR (EU/UK Customers): You have the right to data portability and to restrict or object to certain processing.
  • CCPA (California Customers): You have the right to know what personal data is collected, request deletion, and opt-out of the sale of personal data (we do not sell data).

To exercise your rights, please contact us at eyeamcreation@gmail.com

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6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Examples include:

  • Encrypted checkout and payment processing
  • Limited access to personal data
  • Secure servers and firewalls

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not intended for children under 13 (or the minimum legal age in your region). We do not knowingly collect personal information from children. If we learn we have inadvertently collected such data, we will delete it immediately.

8. Third-Party Services

Our store may contain links to third-party websites (e.g., social media, payment gateways). Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies. We encourage you to review their policies separately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted here with the “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

📧 Email: eyeamcreation@gmail.com